Ayuntamiento de Antigua is committed to digital accessibility and to continually improving the user experience for everyone. This statement applies to https://caletadefuste.es.
Regulatory framework
This statement is issued under Royal Decree 1112/2018 on the accessibility of public sector websites and mobile applications, and is based on the Web Content Accessibility Guidelines (WCAG) 2.1, target level AA.
Compliance status
The website is in partial compliance with Royal Decree 1112/2018 due to outstanding accessibility issues and exceptions. We continue working to improve.
Non-accessible content
- Images and multimedia: some legacy content may lack alternative text or video captions/sign interpretation.
- Downloadable documents: some older PDFs/files may not be fully tagged for assistive technologies.
- Contrast and structure: occasional insufficient contrast or non-hierarchical headings may appear on specific pages.
- Third-party content: embedded elements (e.g., maps, videos) follow their providers’ policies and may not fully comply.
- Exceptions: maps and multimedia published before 23/09/2020 are exempt when not required for active administrative tasks.
Measures taken and improvement plan
- Periodic review of templates, colour contrast, and HTML semantics.
- Progressive tagging of images and documents.
- Keyboard controls and visible focus on interactive elements.
- Accessible alternatives for embedded content where possible.
We will update this statement to reflect progress and changes to our accessibility practices.
Preparation of this statement
- Preparation date: 11/10/2025
- Method: internal self-assessment complemented by manual testing on representative pages.
- Last review: [enter last review date]
Feedback and contact
If you encounter any accessibility barriers or wish to make suggestions, please contact us. We aim to respond within 3–5 business days and, in any case, within the statutory timeframes under Royal Decree 1112/2018.
- E-mail: atencionalciudadano@ayto-antigua.es
- Phone: +34 928 87 80 04
- Postal address: Plaza Marcos Trujillo, 1, 35630, Antigua, Las Palmas (Spain)
Accessible information requests and complaints
You may submit requests for accessible information or accessibility-related complaints via the City Council’s Register (electronic or in person). Please clearly indicate the barrier found and the affected URL. For personal-data matters, you may also contact the Data Protection Officer: dpd@ayto-antigua.es.
Enforcement procedure
If the response to a request or complaint is unsatisfactory, you may initiate the enforcement procedure provided for in Royal Decree 1112/2018 before the competent public-sector accessibility authority. The City Council will provide any information required to process such a claim.
Compatibility and technical requirements
The site is designed for correct display in modern browsers and is usable with common assistive technologies. We recommend keeping your browser up to date.